FAQ’s

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FAQ’s 2017-04-13T12:47:55+00:00
After receiving fab feedback on all our Kid’s themed parties and Baby Showers, we bring to you our online store where you can now shop for quirky themed party supplies. We believe every theme should leave you or the little ones inspired and loved.
We are based in Mumbai, India. If you are from Mumbai, we can style and organize your party too!
You can either buy an individual product or a theme pack. Please write to us if you have a theme in mind that you don’t see on our site. We would love to create magic.
Yes, of course. Most of our products can be customized (See the description part of a product to know if customization is possible)
Post payment and receipt of complete customization details, an order will be shipped and delivered within 7 business days (Most often, it’s much faster.Yay!) Areas serviceable only by speed post: 15 business days. International orders may take up to 20 business days (We will make sure our party planes reach you at the earliest!)

In case due to customizations or any other reason, a delay is expected, we would inform you at the time of the order confirmation.

Payments can be made using Credit/Debit cards or online transfers. We do not support Cash on Delivery since all the products are custom made especially for you. Online payments are powered by CCAvenue, India’s leading payment gateway.

International payments are via Paypal.

Sorry, we currently do not have a Cash-On-Delivery payment option.
We have worked out the best possible shipping cost for your party package. So while shipping is not free right now, we bet our package is gonna bring a broad smile to your face!
We have tied up with the best courier service provider for you to receive your shipment in excellent condition and on time.
An e-mail will be sent to you containing a link to track your order. On clicking the link the current order status will be displayed along with the shipment details.
If you are ordering multiple items, it could be that they come to you at different times.
Because some items are larger, these items have a delivery surcharge. The surcharge is in addition to the regular shipping and handling charges and the cost will be applied at checkout or as a separate e-mail sent. Surcharges vary by item.
The backdrops are flex sheets – a rubber/plastic material which is folded like regular table covers and sent folded. For odd sized products that cannot be folded, an extra shipping cost might apply.
Do write to us if you need an urgent party package to be delivered and we will get back if it is possible for our tiny team to put it together.
Oops, sorry! We pay special attention to every order we send out and sprinkle loads of love; hence while we are happy to work on all your customizations, an order once shipped will not be taken back.
No, we only have an online store for now
hello@memoriesunltd.com or +91 9819 759 201